In short: someone who willingly spends their time 'geeking' out about employee experience and studying and designing how organisations can create and sustain an awesome employee experience for their people...and then helping them do it.
Andy, an avid researcher, keen speaker and facilitator is passionate about the fact that too many people are having a below-average or bad experience at work which is directly linked to below-average business performance. People and business need to work together for mutual thriving. Andy has built her career around helping companies get culture and employee experience right and for the better part of a decade, she has been working with companies of all shapes and sizes across various industries to do just this.
We live and work in a day and age where business relies more heavily than ever on people's intellectual capabilities and contributions and where change comes at us relentlessly fast (think COVID-19). In these times creating an environment where human beings thrive, feel a sense of psychological safety and a sense of being a part of something is critical to business success.
Employee Experience is the business discipline that brings every touchpoint between business and employees together to intentionally deliver an experience that ensures that people are being switched on and grown and not being switched off and depleted.
Employee Experience is the sum of everything in the work environment that creates how employees are made to feel and whether they are being switched on and grown or switched off and depleted - Still Human definition